New orchestration platform combines agentic AI and human expertise to deliver predictive, real-time operations
DXC Technology has introduced DXC OASIS, an intelligent orchestration platform designed to transform managed services through a new AI-driven operating model.
Built as a unified, secure layer across enterprise IT environments, DXC OASIS integrates existing systems, data, and workflows to deliver a real-time, enterprise-wide view of operations. The platform combines agentic AI with human expertise to shift organizations from reactive support models to predictive, continuously improving operations.
Enterprises today face fragmented IT landscapes built over years of multi-vendor deployments, often lacking a single view of performance, cost, and risk. DXC OASIS addresses this by connecting systems and signals into one intelligent operating model enabling faster decisions, improved visibility, and greater operational control.
“We’re moving managed services from reactive support to real-time, orchestrated operations.”
– Chris Drumgoole, President, Global Infrastructure Services, DXC Technology
Rather than replacing existing tools, the platform acts as an open orchestration layer, enhancing how technologies work together. It brings together AI-driven insights and human judgment to ensure every action is traceable, every insight explainable, and every outcome aligned with business goals.
Key capabilities include unified visibility across the technology estate, predictive intelligence to identify risks before disruption occurs, and seamless collaboration between AI agents and human experts. This allows organizations to automate routine tasks at scale while enabling teams to focus on higher-value decision-making.
“DXC OASIS gives IT leaders continuous, real-time control over performance and outcomes.”
– Dan Gray, VP & CTO, Global Infrastructure Services, DXC Technology
At its core, DXC OASIS is built on a Human+ approach embedding AI into service delivery while maintaining governance, accountability, and resilience. The platform continuously interprets operational signals, identifies patterns, and takes action in real time, helping enterprises improve performance without adding complexity.
With DXC OASIS, the company is positioning itself at the forefront of a new managed services paradigm where intelligent orchestration, transparency, and real-time execution define the future of enterprise IT operations.
